We are confident that you will be pleased with your purchase. If for some reason it should fail to meet your expectations, we will be happy to exchange your purchase for another item or to offer a full refund (exclusive of shipping costs and any import/export charges).
- Please do not send your purchase back to us before contacting us at firstname.lastname@example.org and receiving an approval notification.
- The items exchanged must be in their original unused condition and be accompanied by the original shipping invoice.
- All shipment costs and duties paid during the initial purchase are non refundable.
- All items exchanged must be sent by a track & trace registered mail or courier service and at the expense of the customer. Customers are responsible for all return and exchange shipping charges, including any applicable duty and taxes if returning goods from outside the EU.
- Return address: VANDORST1968, Hillegomstraat 22, 1058 LS, Amsterdam, The Netherlands.
- Please note, the exchange can only be made once we have received your parcel and verified that the item is in its original unused condition and is undamaged.
- For all VANDORST1968 items *not* purchased through this website please contact the store where you made your purchase.
- All requests for a refund will be considered on a case by case basis and may be given at the discretion of the company management.